All registering exporters and importers must be legally authorized entities in their respective countries.
Required documents include business registration, tax identification (GST/VAT), and valid import/export licenses.
Registration Process
Complete and truthful information must be provided during registration.
Serve Smile reserves the right to verify and approve or reject any application without explanation.
Use of Platform
The platform serves as a trade intermediary connecting exporters and importers globally.
Users agree to act in good faith, comply with international trade laws, and avoid fraudulent practices.
Users must not misuse the platform for unauthorized or unethical purposes.
Responsibilities
All users are responsible for their own due diligence before entering into transactions.
Serve Smile is not liable for disputes, non-payment, or quality issues between trading parties.
Users must keep their account and contact information updated.
Confidentiality & Data Protection
Serve Smile handles user data in accordance with its Privacy Policy.
Users agree not to disclose confidential information obtained via the platform.
Data collected will be used solely for business facilitation purposes.
Intellectual Property
Users retain ownership of trademarks, business names, and other uploaded content.
By registering, users grant Serve Smile permission to display their content for promotional and business purposes.
Prohibited Activities
Posting false, misleading, or offensive content.
Engaging in illegal or unauthorized trade practices.
Using the platform for spamming or harassment.
Termination of Access
Serve Smile may suspend or terminate accounts violating these terms.
Users may voluntarily terminate their accounts upon request.
Disclaimers and Limitation of Liability
Serve Smile provides a business matchmaking platform only.
The company is not responsible for transaction outcomes or business losses.
Users agree to indemnify Serve Smile from any third-party claims arising from their actions.
Payment Terms
Premium services or promotional listings may incur fees.
Users agree to pay all applicable fees in accordance with published rates.
Governing Law
These terms are governed by the laws of India.
Legal disputes shall be resolved in the jurisdiction of Delhi, India.
Updates to Terms
Serve Smile may revise these terms at any time.
Continued use of the platform indicates agreement to updated terms.
By registering, you confirm that you have read, understood, and agreed to these Terms and Conditions.
Privacy Policy
Introduction Serve Smile Private Limited is committed to protecting the privacy of its users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.
Information We Collect
Business information (company name, address, contact details)
Identification documents
User activity on the platform
Communication records
How We Use Information
To verify user identities and business authenticity
To facilitate connections between exporters and importers
To provide customer support and improve our services
To communicate important updates and marketing offers
Information Sharing
We do not sell or rent user data.
Data may be shared with trusted service providers involved in platform operations under strict confidentiality agreements.
We may disclose information if legally required or to protect our legal rights.
Data Security
We implement technical and organizational measures to safeguard user data.
Access to sensitive data is restricted to authorized personnel only.
User Rights
Users may access, correct, or request deletion of their data.
Users can opt out of non-essential communications at any time.
Cookies and Tracking
Our website may use cookies to enhance user experience and track activity.
Users can manage cookie preferences through their browser settings.
Third-Party Links
Our platform may contain links to external websites. We are not responsible for their privacy practices.
Changes to this Policy
This Privacy Policy may be updated periodically. Changes will be notified on the platform.
Contact If you have any questions or concerns regarding this policy and term and conditions, please contact:
By registering, you confirm that you have read, understood, and agreed to these Terms and Conditions and the Privacy Policy.
Disclaimer:
Serve Smile Private Limited provides its websites and services for informational and facilitation purposes only. While we connect producers, exporters, importers, and service providers globally, we do not guarantee the outcome or quality of third-party goods or services. All users must perform their own due diligence. Serve Smile is not liable for any business losses or disputes resulting from interactions made through our platforms. for more visitDisclaimer Page
