Privacy Policy and Terms & Conditions

Serve Smile Private Limited

Exporter & Importer Registration

Company Policy and Terms & Conditions

Effective Date: 01 / June / 2025

1. Eligibility

• All registering exporters and importers must be legally authorized entities in their respective countries.
• Required documents include business registration, tax identification (GST/VAT), and valid import/export licenses.

2. Registration Process

• Complete and truthful information must be provided during registration.
• Serve Smile reserves the right to verify and approve or reject any application without explanation.

3. Use of Platform

• The platform serves as a trade intermediary connecting exporters and importers globally.
• Users agree to act in good faith, comply with international trade laws, and avoid fraudulent practices.
• Users must not misuse the platform for unauthorized or unethical purposes.

4. Responsibilities

• All users are responsible for their own due diligence before entering into transactions.
• Serve Smile is not liable for disputes, non-payment, or quality issues between trading parties.
• Users must keep their account and contact information updated.

5. Confidentiality & Data Protection

• Serve Smile handles user data in accordance with its Privacy Policy.
• Users agree not to disclose confidential information obtained via the platform.
• Data collected will be used solely for business facilitation purposes.

6. Intellectual Property

• Users retain ownership of trademarks, business names, and other uploaded content.
• By registering, users grant Serve Smile permission to display their content for promotional and business purposes.

7. Prohibited Activities

• Posting false, misleading, or offensive content.
• Engaging in illegal or unauthorized trade practices.
• Using the platform for spamming or harassment.

8. Termination of Access

• Serve Smile may suspend or terminate accounts violating these terms.
• Users may voluntarily terminate their accounts upon request.

9. Disclaimers and Limitation of Liability

• Serve Smile provides a business matchmaking platform only.
• The company is not responsible for transaction outcomes or business losses.
• Users agree to indemnify Serve Smile from any third-party claims arising from their actions.

10. Payment Terms

• Premium services or promotional listings may incur fees.
• Users agree to pay all applicable fees in accordance with published rates.

11. Governing Law

• These terms are governed by the laws of India.
• Legal disputes shall be resolved in the jurisdiction of Delhi, India.

12. Updates to Terms

• Serve Smile may revise these terms at any time.
• Continued use of the platform indicates agreement to updated terms.

By registering, you confirm that you have read, understood, and agreed to these Terms and Conditions.

Privacy Policy

1. Introduction Serve Smile Private Limited is committed to protecting the privacy of its users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.
2. Information We Collect

• Business information (company name, address, contact details)
• Identification documents
• User activity on the platform
• Communication records

3. How We Use Information

• To verify user identities and business authenticity
• To facilitate connections between exporters and importers
• To provide customer support and improve our services
• To communicate important updates and marketing offers

4. Information Sharing

• We do not sell or rent user data.
• Data may be shared with trusted service providers involved in platform operations under strict confidentiality agreements.
• We may disclose information if legally required or to protect our legal rights.

5. Data Security

• We implement technical and organizational measures to safeguard user data.
• Access to sensitive data is restricted to authorized personnel only.

6. User Rights

• Users may access, correct, or request deletion of their data.
• Users can opt out of non-essential communications at any time.

7. Cookies and Tracking

• Our website may use cookies to enhance user experience and track activity.
• Users can manage cookie preferences through their browser settings.

8. Third-Party Links

• Our platform may contain links to external websites. We are not responsible for their privacy practices.

9. Changes to this Policy

• This Privacy Policy may be updated periodically. Changes will be notified on the platform.

10. Contact If you have any questions or concerns regarding this policy and term and conditions, please contact:

Serve Smile Private Limited
Tel: +91- 9311961519/20, +91-1244728506
www.servesmilexpot.com

info@servesmilexport.com

By registering, you confirm that you have read, understood, and agreed to these Terms and Conditions and the Privacy Policy.

Disclaimer:

Serve Smile Private Limited provides its websites and services for informational and facilitation purposes only. While we connect producers, exporters, importers, and service providers globally, we do not guarantee the outcome or quality of third-party goods or services. All users must perform their own due diligence. Serve Smile is not liable for any business losses or disputes resulting from interactions made through our platforms. for more visit Disclaimer Page